The Comms Chronicle
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40 years…and counting
1981 Electric typewriters perched on every desk. Mail delivery meant pieces of paper distributed by


Why your company should undergo a Communications Audit
I recently finished a couple of communications audits for clients and I felt I should

Eight ways to create and sustain corporate culture in a WFH world
A company’s culture is defined by how people interact with co-workers, customers and suppliers, and


Accessibility and Communications
As communication professionals, we always try to be inclusive in order to get our messaging

What if there was no ‘work day’?
I read an article the other day about how the five-day work week started during
Podcast Appearances

There is No General Public
One of the main points taught to me repeatedly during my time at university is

So, what really is the truth?
It seems odd to question the truth, although ‘fake news’ certainly started challenging us a


Three things to know: website analytics edition
Website analytics are an extremely helpful tool for businesses, if they know what they’re looking

What’s the rush?
“There’s never time to do it right, but there’s always time to do it over.”


Sue Heuman, ABC, MC, IABC Fellow
I am so proud to announce that my business partner and wife, Sue Heuman, has


You cannot target everyone
When we meet with a new client, we always discuss their target audiences. It is

Tips to effectively delegate assignments
“You, what’s your name?” “Tom.” “Tom, call 911.” Many, many years ago, at a first


Communication Hygiene
Washing your hands regularly and brushing your teeth: these habits are important for the hygiene

When does talk become action?
This week, world leaders are in Glasgow, Scotland for the annual summit on climate. COP26,