The Comms Chronicle
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Return to normal? Gee, I hope not. We can do better.
When people say they want things to return to normal, I think what they really


Work Space
This post is not sponsored, but if Post-It brand is looking…I’m available. Before I started

The thing about social media
…is that it’s social. For all the scheduling software and tools out there, the challenge


We’re talking, but we’re not talking
I am going to share an unpopular opinion: I love talking on the phone. On

The Hidden Joys Of Being Back At Work
My long-time dream was to work from home. In particular, I hate rush hour traffic,
Podcast Appearances

There is No General Public
One of the main points taught to me repeatedly during my time at university is

So, what really is the truth?
It seems odd to question the truth, although ‘fake news’ certainly started challenging us a


Three things to know: website analytics edition
Website analytics are an extremely helpful tool for businesses, if they know what they’re looking

What’s the rush?
“There’s never time to do it right, but there’s always time to do it over.”


Sue Heuman, ABC, MC, IABC Fellow
I am so proud to announce that my business partner and wife, Sue Heuman, has


You cannot target everyone
When we meet with a new client, we always discuss their target audiences. It is

Tips to effectively delegate assignments
“You, what’s your name?” “Tom.” “Tom, call 911.” Many, many years ago, at a first


Communication Hygiene
Washing your hands regularly and brushing your teeth: these habits are important for the hygiene

When does talk become action?
This week, world leaders are in Glasgow, Scotland for the annual summit on climate. COP26,